privacy policy

At Secound Wife Indian Restaurant, your privacy is as important to us as the perfect blend of spices in our dishes. This policy describes how we collect, use, and safeguard your personal data when you visit our website, make a reservation, or order online.

1. information we collect

We collect information to provide better service and a personalized experience. The types of information include:

• Personal identifiers: name, phone number, email address, and dining preferences when you book a table or contact us.
• Payment data: when you order online, payment details are processed securely by our partners (Razorpay / Paytm); we never store your card details.
• Technical data: IP address, browser type, and pages visited – collected via cookies to improve our website.

2. how we use your information

We use the information solely for purposes such as:

• Confirming and managing your table reservations.
• Processing online orders and delivery updates.
• Sending occasional promotional offers (only if you opt in).
• Improving our website and customer service.

3. cookies & tracking

Our website uses cookies to enhance your browsing experience. These small files help us remember your preferences and analyze site traffic. You can disable cookies in your browser settings, but some features may not function properly.

4. data security

We implement industry-standard security measures to protect your information. All reservation forms and contact forms are encrypted (HTTPS). Access to personal data is restricted to authorized staff only.

5. third-party sharing

We may share your information with:

• Delivery partners (Zomato, Swiggy) only when you place an order for delivery.
• Payment gateways to process transactions.
• Legal authorities if required by law.

We do not allow third parties to use your data for their own marketing.

6. your rights

You have the right to:

• Request a copy of the data we hold about you.
• Ask for correction or deletion of your personal information.
• Opt out of marketing communications at any time (click unsubscribe in our emails or message us).

7. refund & cancellation policy

For prepaid online orders: cancellations made 30 minutes before the scheduled pickup time are eligible for a full refund (credited within 5-7 working days). No refunds for no-show table reservations, but we’re happy to reschedule if you inform us at least 2 hours in advance. In case of any issue with your order, please contact us directly – we’ll make it right.

8. changes to this policy

We may update this privacy policy from time to time. The latest version will always be posted on this page with an updated revision date.

9. contact us

If you have any questions about this policy or your data, please reach out:

privacy@Secoundwife.in
+91 11 4123 1234
E-234, Gandhi Nagar, New Delhi - 110035